Patience v. Procrastination
The consistent truth to the creative process is that the only way “there” is “through.” To cut straight to the point today is that the skill of patience is woefully underrated and under-appreciated. Knowing when to push forward and when to let a project or idea sit is an incredibly important skill—for content creators and business leaders. Patience is key. Sometimes, some things, just need to sit.
Those Who Can’t, Teach
First and foremost, great teachers are great listeners. They are keen observers of the world around them. Yes, they love to lecture and impart information and counsel, but one of the most important aspects of teaching is listening to the diverse needs of students to gain an understanding of where the student is, so they can be met where they’re at. A great teacher knows when to talk and when to shut up, observe, and listen.
Coachability and the Art of Self-Reflection
What’s the minimum bar for success for this self-reflection exercise? Were you able to connect with your breath and feel the rhythm of your heartbeat? If yes, then AWESOME! You just took a few huge steps forward.
Turns out that the answer to the question are you coachable is more difficult than most folks realize and it will take multiple sessions of self-reflection to make meaningful progress toward the answer.
The Details Matter
I speak frequently about the benefits of adopting a continuous improvement mindset and practice—so much so that the premise of my second book, The Balanced Business, is that smooth workflows create an environment that fosters organizational accountability and allows trust to flourish. There are many preconditions to the establishment of smooth workflows, but one of the most important is to create clarity about how the work gets done in your business.
The Expectations Trap, Part II
This urge to do it yourself is one that comes naturally—at least for some of us. Remember class projects in high school and college? Were you the Type A high achiever that jumped in when deadlines approached and “took over” to prevent a failing grade or substandard outcome? I played this role many times in college and look back on my behavior with a cringe.
Connecting Stewardship and Diversity
A balancing act all leaders must grapple with is the short-term benefit of moving fast with minimal drag from a personally curated “Team Yes,” versus the long-term satisfaction that comes from building a diverse team that will simultaneously challenge, support, and push the boundaries of your current state positions and thinking.
Hire a Veteran!
Second, here’s a reminder to hiring managers everywhere to hire veterans. Why? Veterans are resilient, they know how to persevere, they understand collaboration and teamwork, they’ve acquired valuable skills from one of the best training and human development organizations on the planet.
Woven into the Flow of Work
Operating in the absence of organizational clarity means that unwritten rules and ad hoc processes become the norm. Since nothing is codified and communicated, the organization’s culture becomes one of firefighting and crisis management. Fiefdoms are established, job protectionism flourishes, and information about what’s really going on is traded like state secrets.
How to Build Empathy? Listen.
Far too often, when confronted with a challenge, we talk. We talk to deflect. We talk because we don’t know what else to do. We talk to release nervous energy. To make matters worse, when we start talking, we usually start relaying a story of a similar challenge that’s happened to us. The individual who’s going through the challenge doesn’t want to hear about our suffering or similar situation, they want to be heard.
Why Striving for Balance Matters
Applied in a business context, a team that possesses a strong sense of balance performs well under pressure and is not buffeted nearly as violently by the winds of change and external competitive pressures compared to a team that lacks a keen sense of balance. But what does balance look like in business?
Military Honors - A Thank You
What was different this time is how struck I was by the meaningfulness of the military honors ceremony. Ray served his country dutifully in the 1950s. Seventy years later, a corps of individuals—most of whom are retired and likely did not know Ray personally—dedicated their morning to seeing Ray off with a fitting salute. Wow.
Yes, They’re Talking About You…
So today’s lesson is this. Yes, as a leader, people are going to talk about you. Someone is probably talking about you right now. The good news is that you have control about what they’re saying and the irony is that you’ll sleep better and your ears will stop buzzing if you’re transparent, authentic, clear, and structured. Oh, and sprinkling in a bit of humility, a sense of humor, and a dash of vulnerability won’t hurt either.