In lieu of a rah-rah speech about the wins of 2024 and the promise that 2025 hold for us, today’s Muse is focused on the skill of decision-making. Why? Decision-making is one of the most important skills that you can build for personal and professional career success. It is a higher order skill that relies on myriad subskills such as courage, creativity, communication, analysis, problem solving, compassion, self-awareness, situational awareness, financial literacy, business acumen, constructive conflict, teamwork, and the list goes on…

To begin, it’s important to state what I hope is the obvious—that the number one job of all leaders and managers is to be a coach to their teams and team members. Unfortunately, in many organizations, coaching is viewed as a ‘nice to have’ and is not encouraged as the priority it should be. There are all manner of excuses for this lack of focus on coaching.

What’s the minimum bar for success for this self-reflection exercise? Were you able to connect with your breath and feel the rhythm of your heartbeat? If yes, then AWESOME! You just took a few huge steps forward.

Turns out that the answer to the question are you coachable is more difficult than most folks realize and it will take multiple sessions of self-reflection to make meaningful progress toward the answer.

Good posture is both a physical construct and a mental state of being. Good posture is a way of living. Truthfulness, community service, self-confidence, self-awareness, situational awareness, emotional intelligence, and many other positive attributes are wrapped into the concept of good posture. Good posture signals to everyone around you that “I’m here, I’m ready to contribute, and I care.” When honed over time, good posture is the optimal balancing act between service to the self and service to others, but good posture starts with literally straightening the spine, brightening the eyes, and letting go of all the baggage you’re carrying around that doesn’t align with your purpose or your goals.

We’ve all heard these phrases before: “My team just clicks,” “My team is a well-oiled machine,” “My team is really gelling,” “My team has great chemistry,” and the ever-nauseating “Teamwork makes the dream work.” This week, I’d like to explore the concept of team chemistry to determine if it’s as mysterious as it’s often made out to be, or if there are necessary conditions that underlie team chemistry and make it something we can create and extend from one team to another.

The reality is that we are all different. Every member of a team has a unique set of change curves that is akin to a fingerprint. We all wear a one-size-fits-you pair of lenses that we see and interpret the world through. Assumptions of sameness quickly break down because for any individual change event that occurs—an acquisition, product sunset, or process change, to name just a few—each team member is going to process said change event differently.

My main point is this: philanthropic events are a team sport. They are a place where “we” should apply before “me.” Therefore, when providing feedback regarding your individual experience, pause to ensure you’re providing constructive, actionable advice for how to improve.

Trust builds when actions are aligned with words. Flow is maximized when work is aligned up, down, and across the organization. Accountability flourishes in an environment of strong communication and multidirectional transparency. The three are inextricably linked, and strong goal-setting practices serve as the foundation for establishing trust, accountability, and flow.

Goal setting within a business can be fraught with start-stops, discontinuity, extra-processing, and long wait times from ideation to implementation. Poorly designed goals that do not connect up, down, and across an organization can do more harm than good. That harm evidences itself in the form of team mistrust, employee dissatisfaction, failed projects, and poor performance. Moreover, if corporate goals change too frequently, the organizational change management curve and many individual contributor change management curves can’t keep up, leading to–you guessed it–team mistrust, employee dissatisfaction, failed projects, and poor performance.

By being clear about what the company does and its differentiator(s), the average individual change management curve gets shorter and individual morale/competence improves–all else the same. Since the average individual curve shortens and individual outcomes improve, the organizational change curve (aggregated curve) gets shorter and overall outcomes improve.

What makes business different is that a business is a going concern. What this means is that a business should–theoretically–last forever. But just like a human or your automobile, entropy is out to get your business. Without significant maintenance and substantive change through time, your business will fall apart and return to the stardust from whence it came. Therefore, change is a necessary condition for the success and survival of any business. Operating a business without a plan for how to deal with change–or imagining that change is not important–is akin to having a death wish. Left unattended the opposing forces of change and entropy will rip the organization apart.