My advice is instead of looking down your nose and denigrating members of the generations that follow you, lend a hand. Use your gifts to mentor, lift up, and inspire those who are less experienced than you are.

Working with Intention: Self-reflection and the use of the five whys requires an open mind and a strong ego in order to challenge potential unconscious bias and consider answers that may not be popular or fit neatly into existing narratives. Hence, it's seldom the case that meaningful results come solely from self-reflection exercises. To make more progress, we will need the help of our coaches and mentors.

I do my best to keep The Saturday Morning Muse out of the political spectrum, but this week I will make an exception. As we march toward election day on November 5, 2024, it’s important that our voices are heard and that we exercise our rights to free speech. This episode is on the longer side of things and should be watched in its entirety. To do otherwise would mean that what I have to say has a high probability of being taken out of context and twisted for political gain.

The sources of insecurity abound. Jealousy, unresolved failure, challenging relationships, lack of skill/education, poor planning, bullying, institutionalized bias, and the absence of a sense of belonging are but a few. To punch the point regarding the fluid nature of insecurity, just spend a little time with the preceding list and explore how easy it is to find examples where these issues apply both at home and at the office.

Everyone wins when “my word is my bond” becomes woven into the fabric of your organizational culture. Accountability and trust simultaneously improve as the nooks and crannies to hide half-truths, speculation, and agendas that run counter to the company North Star become fewer and farther between.

I fear that we are becoming anesthetized to what would be considered vicious, uncivil, unacceptable, and unproductive discourse to a prudent, independent observer.

One of the unpleasant truths of leadership is that the people who populate your organization (at all levels) are constantly trying to divine your position on myriad topics - everything from purpose and vision to the stack ranking of current-period priorities. Like it or not, as a leader, you are a significant topic of conversation and your position on issues matters.

The less visible you are, the more active the water-cooler will be. Infrequent communication from the top provides more oxygen for conspiracy theories and rumors to thrive. Conspiracy theories and rumors breed significant emotional waste that can negatively impact morale, engagement, and productivity.

The starting point for the journey to change your culture takes real courage and is an application of courage that doesn’t get nearly enough airplay. You see, the easy leadership road that leads to mediocrity is to hire people that look and talk like you and ensure that you remain the smartest person in the room.

The more difficult, but more rewarding path is to find the courage to hire people who have the potential to surpass you, who think differently than you do, and who are willing and able to challenge you.

Listening is routinely found in “top ten” lists of the most important human skills for the 21st Century. Listening takes practice and can thrive in the right environmental conditions. To assume you’re cultivating improved listening skills without making equivalent investments in education, psychological safety, empowerment, and presence is a fallacy.

I believe in bringing more of one's “whole self” to work. I believe that a diversity of voices and lived experiences leads to a richer tapestry of potential solutions to business challenges and ultimately, better outcomes. Conversely, I believe that heavy conformance to preconceived norms and blindly following overpowering voices stifles creativity and leads to the adoption of a fixed, unyielding mindset. 

As time passes, the business matures, growth slows, and entropy sets in. Leaders and team members pull their heads up and take a look around at the state of their business. The common refrain goes something like this: “Wow, how did our culture deviate so far from our original intention? We need to get back to growth mode, but we also need a culture that will facilitate further growth, not impede it!”

I propose that when we teach and coach the human skill of integrity, we must also add the words empathy, compassion, and understanding. As a result, the definition of integrity can be simplified to: Integrity: Compassionately doing the right thing.